Commercial roof maintenance and repair in Chicago
Metalmaster Roofmaster provides commercial roof inspections, repairs, maintenance and replacement planning across Chicago and the surrounding suburbs. Founded in 1977, MMRM works on flat and low-slope commercial roofs and fabricates architectural sheet metal in-house.
24/7 commercial roof service
For a commercial roof leak or storm damage, call 815-459-6415. You can also use our Request Service page to describe an existing roof concern. Tell us what you observed and where it is affecting the building.
Inspections and maintenance planning
Bring together the roof records you have: installation details, inspection reports, repair history and the actual warranty or guarantee. Those records help inform the review of the roof and the scope of proposed work.
Inspection and maintenance needs depend on the roof assembly, its condition, the building, and the governing warranty terms. Discuss the schedule and scope for your roof with the roofing team. A general website statement is not a guarantee of a roof’s service life, savings or warranty coverage.
Our in-house fabrication supports architectural sheet metal work. MMRM’s facility includes a 40,000 sq ft dedicated shop. Project scope and availability should be confirmed for the work proposed.
What to send when reporting a commercial roof leak
Tell us where the leak is, when it started, and what it is affecting. Clear information helps the roofing team understand the problem before a site visit.
Start with the building address and the name and phone number of the person who can coordinate access. Identify the affected room, floor, or area of the building. If more than one area is leaking, list them separately.
Describe what you observed. Is water dripping now, or are you reporting staining after a storm? Note when you first saw it, whether it has happened before, and whether the leak appears during particular weather conditions. Include any known roof repairs or recent work by other rooftop contractors.
Photos can help explain the location and extent of the problem. Take them from safe, accessible areas. Include a wider view that identifies the location and a closer view of visible water or staining. Leave roof access and inspection to qualified personnel.
Have your roof records available if you can: the roof system, installation date, past inspection reports, repair history, and the actual manufacturer warranty or guarantee. You don’t need every record to report an active leak. Identify what you have, and what is unknown.
Make site access clear. Note visitor check-in requirements, access hours, escort requirements, and any restrictions around occupied areas or rooftop equipment. Tell the roofing team if the leak is affecting equipment or an area that needs immediate attention.
For 24/7 commercial roof service, call 815-459-6415. For a service request, use the Request Service page.
Commercial roof repair or replacement: what to review first
Start with the roof’s condition, the history of the problem, and your plans for the building. A leak alone doesn’t tell you whether a repair or replacement is the right scope.
Bring together the roof records you have: system type, installation date, inspection reports, previous repairs, photographs, and warranty documents. If the same area has needed repeated repairs, include the dates and the work completed.
Ask the roofing professional to distinguish the immediate problem from the condition of the wider roof assembly. The review should identify what is known, what remains uncertain, and what further assessment is needed before a scope can be compared. Avoid choosing a scope from a membrane name or a generic service-life claim alone.
Then compare the proposed work in writing. For a repair, identify the areas and details included, the limits of the work, and any conditions that will need continued monitoring. For a replacement, clarify what will be removed or retained, how building access will be coordinated, and what is included in the proposal.
Review the actual warranty or guarantee terms with the appropriate parties. Maintenance, modifications, repairs, and reporting requirements can depend on the roof system and the governing document. A general website statement isn’t a substitute for those terms.
Finally, put the decision in the context of your building. Explain occupied areas, access constraints, planned equipment changes, and the period over which you expect to own or operate it. Those inputs help make the alternatives useful to your project.
MMRM provides commercial roof inspections, repairs, maintenance, and replacement planning. Request service for an existing roof concern, or contact MMRM about planned work.
Frequently asked questions
How do I request emergency roof service?
For 24/7 commercial roof service, call 815-459-6415. Be ready to describe the building location, the leak or damage, and any access requirements.
What should I review before choosing repair or replacement?
Review the roof condition, repair history, inspection records, actual warranty terms, and plans for the building. A roofing professional can help clarify the proposed scope and any further assessment needed.
Does maintenance automatically preserve a roof warranty?
Warranty obligations depend on the governing warranty or guarantee. Review its inspection, maintenance, repair, modification, and reporting requirements with the appropriate parties.
Send us your building details
For planned installation or replacement work, contact MMRM or review our commercial roof installation page.